Privacy Policy
Last Updated: January 2026

Ace364 Privacy Policy — How Your Information Is Protected

The security of your personal information is our top priority at ace364. Read this Privacy Policy to learn exactly how we collect, use, and protect your data.

256-bit
SSL Encryption
Zero
Your Data Is Never Sold
24/7
Data Monitoring
GDPR
Quality Protection
1 Introduction & Definitions

Ace364 is an internationally standard online gaming and betting platform built specifically for users in Bangladesh. The ace364 Privacy Policy provides a full account of how your personal information is collected, processed, stored, and protected.

By using the ace364 website, mobile app, or any of our services, you automatically agree to this Privacy Policy. ace364 treats user privacy as a top priority and operates in accordance with international data protection standards.

As used in this policy, "personal information" refers to any data that can identify you, directly or indirectly — such as your name, mobile number, email address, date of birth, financial details, and similar information.

ace364's Commitment

Ace364 never sells, rents, or shares your personal information with unauthorized third parties. Protecting your privacy is one of our core responsibilities.

2 What Information We Collect

Ace364 collects only the minimum information needed to deliver its services. Under the ace364 Privacy Policy, the following types of data are collected:

Data Type Example Reason for Collection
Identity Name, date of birth, national ID Age & Identity Verification
Contact Mobile number, email, address Account Management & Communication
Financial Payment methods, transaction history Deposit & Withdrawal Processing
Technical IP address, browser information, device ID Security & Fraud Prevention
Behavioral Gaming history, login times, preferences Service Improvement & Personalization
Important

Ace364 never stores your full bank card number or PIN. All financial information is processed through encrypted, secure payment gateways.

3 How Your Information Is Used

Ace364 uses collected data solely for specific, legitimate purposes. Under the ace364 Privacy Policy, your information is used for the following reasons:

  • For account registration, verification, and management.
  • To process financial transactions and verify deposits and withdrawals.
  • To detect and prevent fraud and misuse on the ace364 platform.
  • To fulfill legal obligations and prepare reports for regulatory authorities.
  • To keep you informed about ace364's gaming services, bonus offers, and promotions.
  • To provide customer support and assist with issue resolution.
  • To improve the quality of ace364's platform and overall user experience.
  • To operate responsible gaming programs.
Your Control

You can opt out of ace364's marketing communications at any time. Update your notification preferences in your account settings or contact Support.

4 Data Storage & Security Practices

Ace364 uses internationally recognized technology and security measures to protect your personal data. This section of the ace364 Privacy Policy is especially important.

  • All data is protected by 256-bit SSL/TLS encryption — banking-grade security.
  • Ace364's servers are housed in internationally certified data centers with 24/7 security monitoring.
  • Sensitive information is stored with an additional layer of encryption.
  • Ace364 staff can only access user data when strictly necessary — a least-privilege policy is enforced.
  • Regular security audits and penetration testing are conducted.
  • Ace364 does not retain your data longer than necessary — data is deleted after a defined period following account closure.
Data Retention Period

Ace364 retains data for active accounts for as long as the account remains open. After account closure, certain data may be kept for up to 5 years to meet legal obligations.

5 Sharing Data with Third Parties

Ace364 never sells or rents your personal information. Under the ace364 Privacy Policy, data may be shared with specific third parties in limited circumstances:

  • Payment Providers: Minimum necessary information is shared with payment services such as Mobile Banking, Nagad, and Rocket to process transactions.
  • Identity Verification Services: Information may be shared with authorized verification services for KYC (Know Your Customer) processing.
  • Legal Authorities: Information may be disclosed to relevant authorities where required by court order or legal obligation.
  • Game Providers: Limited data is shared with licensed game providers where necessary for game operations.
  • Technology Partners: Technology companies that support ace364's core operations — all bound by strict confidentiality agreements.
Third-Party Security

Ace364 maintains strict data protection agreements with all partners and service providers. Any third party that fails to meet ace364's privacy standards will have their relationship terminated.

6 Cookie Policy

The ace364 website and app use various types of cookies to improve service quality and personalize your experience.

  • Essential Cookies: Essential for ace364's core operations — login sessions, security verification, and similar functions. These cannot be disabled.
  • Functional Cookies: Remembers your preferences — such as language selection and game settings.
  • Analytics Cookies: Used to understand how ace364 is being used — helps improve the site.
  • Marketing Cookies: Used to display relevant offers from ace364.

You can manage cookies at any time through your browser settings. However, disabling certain cookies may prevent some ace364 services from working properly.

7 Your Rights

Under the ace364 Privacy Policy, you have the following rights regarding your personal data. These rights are granted in accordance with international data protection law.

Right to Access Your Data

To find out what information ace364 holds about you, submit a request to Support. ace364 is required to respond within 30 days.

Right to Rectification

If any of your information is incorrect, contact ace364 Support and it will be corrected.

Right to Erasure

Under certain circumstances, you can request that ace364 delete your personal data.

Right to Restrict Processing

In certain cases, you can ask ace364 to limit how your data is used — for example, while a data verification is in progress.

Right to Data Portability

Ace364 can provide your data in a structured, machine-readable format upon request.

Right to Object

You can object at any time to ace364's marketing communications or specific types of data processing.

8 Children's Privacy

Ace364's services are exclusively for individuals aged 18 and above. The ace364 Privacy Policy strictly ensures that no minors can create or use an account on this platform.

  • Ace364 makes age verification mandatory at registration — no one under 18 can create an account.
  • Ace364 does not knowingly collect personal information from anyone under the age of 18.
  • If ace364 discovers that data has been collected from a minor, that data will be deleted immediately and the account will be closed.
  • If a parent suspects their child is using ace364, please contact Support immediately.
18+ Age Restriction

Ace364 is firmly committed to responsible gaming. To protect minors, ace364 uses advanced age verification technology. To learn more, visit our Responsible Gaming View the page.

9 Privacy Policy Updates

Ace364 may update this Privacy Policy from time to time. If any significant changes are made, ace364 will notify members in advance via email or on-site notification.

  • Updated policies take effect from the date of publication, with the "Last Updated" date shown at the top of the page.
  • For significant changes, ace364 may seek explicit consent from users.
  • Continued use of ace364 after a policy change will be considered your acceptance of the updated terms.
  • Previous versions of the ace364 Privacy Policy are available upon request from Support.
Easy Ways to Stay Updated

Keep ace364 notifications enabled and your registered email active — ace364 will automatically notify you of any changes to the Policy.

10 Contact

If you have any questions, concerns, or requests regarding the ace364 Privacy Policy, please reach out to our dedicated Privacy Team. The ace364 Support Team is always available to assist you.

  • Live Chat: Click the chat button in the bottom-right corner of the ace364 website — available 24/7.
  • Email: [email protected] (Privacy-related requests are responded to within 48 hours.)
  • Privacy tickets can be submitted directly from the "Help" section of the ace364 member portal.
  • To request data deletion or export, go to Account Settings > Data Management.
Why ace364 Is Trusted

Ace364's Privacy Protection Features

Ace364 upholds the highest industry standards to protect your information — find out how here.

Military-Grade Encryption

Ace364 uses 256-bit AES encryption — one of the most powerful data protection technologies in the world. Every transaction and piece of information you share is fully secured.

Adherence to International Standards

The ace364 Privacy Policy complies with GDPR and data protection guidelines set by international gaming authorities. Regular third-party audits are conducted.

No Data Sales. Ever.

Ace364 never sells or rents your personal information to third parties. This is a core commitment and a fundamental part of ace364's business principles.

Full User Control

At ace364, you have full control over your own data — you can view, correct, or delete it at any time.

Real-Time Security Monitoring

Ace364's security team monitors the platform 24/7. Any unusual activity is detected and acted upon immediately.

Privacy Support in Bengali

Get help with any privacy-related questions about ace364. Our dedicated Privacy Team responds within 48 hours.

Frequently Asked Questions

About the Privacy Policy Frequently Asked Questions

No, ace364 never sells or rents your personal information to third parties. This is strictly prohibited under ace364's privacy policy. Only minimal data may be shared in limited circumstances, such as payment processing or legal obligations.

Yes, you can contact ace364 Support to request the deletion of your personal data. However, certain information may need to be retained for a specified period due to legal obligations. Our support team will provide full details.

ace364 does not store full card numbers or PINs. All payment data is processed through PCI DSS-compliant encrypted gateways. Only transaction reference details are retained in ace364's systems.

If significant changes are made to the ace364 Privacy Policy, you will be notified via your registered email and through on-site notifications. The "Last Updated" date at the top of this page is always kept current.

ace364 only determines approximate location from your IP address — this is used for security and fraud prevention purposes. ace364 does not track GPS or precise location unless you explicitly grant permission.
Get Started Safely

Our Commitment to Data Security Join ace364

Your information is fully protected under ace364's strict Privacy Policy. Register now and enjoy safe gaming.

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